Question 1

Do you take bookings?

Accepted Answer

We are a walk-in cafe only. The exception is for those who have special needs such as a wheelchair/mobility aid. If you have a large group (6+) we can take a booking if it is for a meal, but we are unable to take reservations for just coffee/cakes. Extra large group bookings are weather dependent since we have limited indoor space to accommodate. Please get in touch to enquire and we'll do our absolute best to help make your visit wonderful!

Question 2

Does your menu include vegan and gluten free options?

Accepted Answer

Yes, we have vegan menu items and plenty of gluten-free friendly items. (Any of our bagel sandos can be made with a GF bagel at no extra charge to you.) Please let us know if you're allergic and we'll do our very best to avoid any cross-contamination.

We also have a selection of vegan and GF desserts and treats. Some are also refined sugar free. :)

We offer the following plant-based milks: Oat, Almond, and Tiger Nut Milk.

Question 3

What do you have available for kids?

Accepted Answer

We have a small kids menu and of course all the favourites like babychinos and hot chocs. We also have two play areas—an indoor space and outdoor space—and we absolutely love having children around. We also have two highchairs available as needed. Please note that pram parking can be tricky inside (plenty of room outside for pram parking), so keep that in mind if it's an inside sort of day for you.

Question 4

Are you wheelchair-friendly and/or sensory-friendly?

Accepted Answer

Despite our almost 150-year-old building, we do try to be as accessible as possible! Our main cafe area and our outdoor dining areas are wheelchair-friendly spaces and we're happy to move chairs around as needed to accommodate. Other areas (such as the Style Room and Lounge area) would be very difficult to get a chair (or pram) through because of the small doorway that leads to them.

We do have a few spaces which are also sensory friendly: the Library has low lighting and low volume music and the Lounge is set away from the rest of the cafe and tends to stay calm and quiet unless the play corner is in use.

Please note, we do not have onsite parking. If you need to pull onto the footpath to drop someone off with mobility issues, then please be mindful of pedestrians, other customers, and local traffic laws.

Question 5

Are you dog-friendly?

Accepted Answer

Yes, we love your dogs almost as much as you do! We are able to allow service dogs indoors; all others are welcome in our outdoor spaces—front veranda, laneway tables, or back porch area. Please be mindful of other customers (especially children) and make sure to come and get a doggy treat from our staff!

Question 6

Can I sell my clothes at Found?

Accepted Answer

We do not sell on consignment. Our second hand vendors are by invitation only. If you have lots of secondhand clothing to sell, we recommend advertising on Facebook marketplace or reaching out to Harbour Collective on Coral Street—they periodically book a community space to host a second hand market that may be a good fit for you.

Question 7

Do you buy vintage furniture or other items?

Accepted Answer

Occasionally, yes. It depends on the item and how much space we have available in our shed! We are mostly looking for period pieces from the 1960s-70s, but will also look at pieces from 1920s-80s. Please email us with photos and any relevant information (date, make, condition, etc) to Adriel. If you already have a price in mind please be upfront with expectations. Adriel will make an offer based on a number of factors, including demand for the type of piece on offer.

Question 8

Do you take donations (clothes, furniture, other items)?

Accepted Answer

We REALLY appreciate when people think of us when it comes to donations. This is a great way to support a small hospitality business with thin margins, so thank you! The answer to this question is, "it depends." :) We take into consideration: the item, the condition, and if there are any strings attached. If you'd like to donate something to Found for use or for resale, please get in touch with Adriel and let her know what you have in mind. Please note that we reserve the right to donate goods to a charity shop if we are unable sell it at Found.

Question 9

Can I rent a room to hold a class, gathering, or meeting?

Accepted Answer

Depending on the nature and requirements of your group, we may be able to accommodate this request at a fee (this can sometimes be reduced or waived for community groups). Please email us directly with as much information as possible so we can assess your request.

Question 10

Can I hire your venue and catering after hours for a private event?

Accepted Answer

Yes, we may be able to help you host a birthday gathering or other party at Found. Please email us with the date, estimated guest numbers, catering desires, and any other relevant information and we will assess on a case-by-case basis.

Frequently asked questions